Terms & Conditions

1. Use of Services

You agree that our services are provided for business communication, appointment setting, marketing automation, and customer support purposes only.

You agree not to use our services for any unlawful, abusive, or unauthorized activity.

2. Nature of Services

You acknowledge that Voxflow Media provides digital marketing, automation, and communication services, including SMS-based appointment updates and notifications.

All services are delivered digitally unless otherwise agreed in writing.

3. Communication Consent

By submitting your information through our website forms, you may voluntarily opt in to receive SMS and email communications related to:

• Appointment scheduling and reminders
• Inquiry follow-ups
• Service updates
• Customer support communication

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to SMS messages.

Consent is optional and not required to purchase or use our services.

4. Third-Party Tools

You acknowledge that we may use third-party platforms and tools to deliver services, including but not limited to:

• CRM systems
• SMS delivery providers
• Email service providers
• Website hosting and analytics tools

We are not responsible for any downtime or issues caused by third-party platforms.

5. Payments (If Applicable)

If any paid services are offered, you agree that:

• All pricing will be clearly communicated before purchase
• Payments are due as agreed at checkout or invoice
• Failure to complete payment may result in suspension or termination of services

6. Refund Policy

Unless otherwise stated in writing, all payments made for digital services are non-refundable due to the nature of the work and resources allocated immediately upon purchase.

7. Intellectual Property

All materials, systems, content, and processes provided by Voxflow Media remain the intellectual property of Voxflow Media unless explicitly transferred in writing.

You agree not to:

• Copy or resell our systems or content
• Share proprietary materials with third parties
• Replicate our service structure without permission

8. Testimonials

Any testimonials displayed on our website represent individual experiences and are not guarantees of results. Results may vary based on individual effort, market conditions, and other factors.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

We do not guarantee specific results from marketing or automation services.

Carriers are not liable for delayed or undelivered messages.

10. Termination of Services

We reserve the right to suspend or terminate access to our services if:

• You violate these Terms
• You engage in abusive or unlawful behavior
• Payment obligations are not met (if applicable)

11. Changes to Terms

We may update these Terms at any time. Any changes will be posted on this page with an updated revision date.

12. Contact Information

For any questions regarding these Terms, you may contact us at:

Voxflow Media
Email: voxflowmedia@gmail.com

For information about how we handle your data, please review our Privacy Policy.