Privacy Policy

Intellectual Property Rights

All Voxflow Media intellectual property, including but not limited to logos, branding, content, designs, text, graphics, and software, are the sole property of Voxflow Media or its licensors.

It is strictly prohibited to:

• Copy, reproduce, or distribute our content without written permission
• Modify or create derivative works from our content
• Sell, rent, or exploit any content from our website
• Use our intellectual property for commercial purposes without authorization

Written consent must be obtained from Voxflow Media before any use of our content.

Acceptable Use

By using our website, you agree to use it only for lawful purposes. You must not:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Disrupt or harm the website or its users
• Use the website for unauthorized commercial communication

Any abusive, harmful, or misleading use of the website is strictly prohibited.

The Information We Collect

We may collect personal information when you interact with our website or services, including:

• Name
• Email address
• Phone number
• Business name
• Information submitted through contact forms

Providing this information is voluntary.

We also collect non-personal information such as:

• IP address
• Browser type
• Device information
• Website usage activity

This information helps improve our services and user experience.

Collecting the Information

We collect information in the following ways:

• When you submit forms on our website (such as contact or inquiry forms).
• Through analytics tools (such as Google Analytics) to understand website usage and improve performance. These tools do not collect personally identifiable SMS consent data.
• Through cookies and similar technologies used to improve functionality, user experience, and website performance.

Cookies may be:

• Session cookies (deleted when browser closes)
• Persistent cookies (stored for a defined period)

Use of Information

We may use collected information to:

• Respond to inquiries
• Provide customer support
• Schedule appointments
• Deliver service-related communications
• Improve website performance
• Understand user behavior and optimize services

SMS Marketing

By providing your phone number and opting in via our website form, you consent to receive SMS messages from Voxflow Media related to:

• Inquiry follow-ups
• Appointment scheduling and reminders
• Service updates
• Customer support communications

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying “STOP” to any message. You may reply “HELP” for assistance.

We do not sell, rent, or share mobile numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data is used strictly for service-related communication only.

Opt-Out

You may opt out of email or SMS communications at any time using the unsubscribe link in emails or by replying STOP to SMS messages.

You may also request deletion of your personal data by contacting us directly.

Third-Party Services

We may use trusted third-party providers for:

• CRM systems
• SMS delivery services
• Website hosting
• Analytics tools

These providers are only permitted to process data on our behalf and are not allowed to use it for their own marketing purposes.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Users should review their privacy policies separately.

Data Protection

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Information

If you have any questions regarding this Privacy Policy, you may contact us at:

Voxflow Media
Email: voxflowmedia@gmail.com